Metairie restaurant management strategies by actor manager Jon Purvis 2022
Top rated Metairie restaurant management recommendations from Jon Purvis? Make sure your Yelp, TripAdvisor and Facebook pages are all up to date, then read through what your customers are saying about you. Word of mouth can be both positive or negative, so staying on top of it and checking reviews on a daily basis (and responding when appropriate) will help you have a good handle on how your brand is being perceived. Monitoring cash flow is a big part of a restaurant manager’s job. And one way to tangibly showcase that you’re doing your job well is by finding creative ways to help your company save money. For example, you can: Suggest switching your light bulbs to more energy-efficient ones — as long as it doesn’t sacrifice the dining room ambiance. Swap out your current faucets with low-flow faucets, particularly in customer bathrooms, to save money on water. Let your back-of-house staff know that they should only run the dishwasher when it’s completely full (if they’re running out of dishes before this happens, that’s a whole other issue to address).
But before we jump into those tips, we want to make sure you know exactly why these tips are worth your time. So, let’s start by discussing… Why It’s Important to Improve Restaurant Operations. You may be spending valuable time and money on things that don’t actually help your restaurant. But this isn’t really your fault. Since the start of the pandemic, it has become difficult to know what’s worth investing in and what’s not. Unfortunately, if you take a haphazard approach to figure this all out, you might find yourself in a lot of trouble. The National Restaurant Association reports that, in 2020, more than 110,000 eating and drinking businesses shut down for good by December 1 as a result of the Covid-19 pandemic. On top of that, the restaurant industry as a whole lost around $240 million in sales!
Jon Purvis restaurant success recommendations : Be open to feedback One of the best ways to overcome a challenge is to seek honest feedback. Listen to what your employees, customers, and other stakeholders are saying, and consider their advice when making decisions. For example, if you are having difficulty increasing sales, ask your employees for their suggestions to improve the customer experience. By soliciting feedback, you can gain valuable insights to help you find a solution to the problem.
Focusing on delivering excellent customer service, from greeting customers and taking orders to handle complaints and providing recommendations. Promoting your restaurant effectively, whether through social media marketing, print advertising, or word-of-mouth referrals. Keeping your restaurant clean, organized, and presentable, including conducting regular cleaning and maintenance routines. Offering high-quality food service at a reasonable price while carefully tracking your expenses and revenue to ensure that your business is profitable.
If you don’t already have one, consider starting an “Employee of the Month” program. Make sure the winning employee gets a bonus check, gift card, or something valuable to signal their achievement and motivate others to follow suit. You can also practice open-book management to foster more transparency and loyalty among your staff. This is when a company is transparent to employees about the company’s financial information, profitability, profit sharing, and educational classes. It can also allow your staff to feel more valued by you as a manager.